Customer service

Want to return?

It's easy to return your items.

1. If you are located in Denmark, Sweden or Germany a return label is included in your package.
2. If you are located in any other country we ship to, you have to provide a return label yourself*.
3. Fill out the back of your received invoice
4. Put items you want to return into a sealed box
5. Put the return label on the box.
6. Then deliver it to the nearest parcel shop.

We will then handle your return, when we get your package. It usually takes 3-4 business days from when we receive your returned package until we have it handled.

Notice: Using the included return label is not free.

If you use our return label we will withdraw 3,99EUR from the returned amount for handling and shipping.

* If you are making a return label yourself this is the address you should send to: "Resteröds / JBS Textile Group, Bornholmsvej 1, 7400 Herning, Denmark". Please note that we do not accept packages sent COD or for pickup anywhere other than our own address. This also means that if you send returns to a parcel box, they will not be picked up.

Delivery options

We use PostNord as our delivery service. Here are your options.

1. Parcel shop or Drop point.
   (free above 79EUR or else 3,99EUR)
2. Home delivery.
   (free above 79EUR or else 8EUR)

Want to exchange?

You need to return your item to Resteröds, where we will return your money. 

Then make a new order with the preferred size. 

While waiting for your money, you are of course welcome to make the new order, to get the correct size as quickly as possible.

Payment options

We accept creditcards like VISA and Mastercard.

We accept payment via Klarna

We will soon be getting SWISH as an option.